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Frequently Asked Questions


Are You Open for commission work (Custom Paintings)?

Yes! If you fill out THIS FORM I will get back you you with a time estimate based on what I have in the art que versus what size painting you would like to order.

WHAT DO YOU PAINT?  I specialize in painting landscapes, skies and natural scenes. I also paint a large amount of furry & feathered friends, wild and domestic. My Instagram accounts are great for seeing more examples of my work. @leahroseart for signage, murals, pet portraits, food art, ect. @leahroseoutdoorsyart for landscape & wildlife paintings.

WHAT SIZE WILL YOU WORK IN? I have some custom painting suggestions in my shop. I can paint larger if requested and I can do a special quote for you. I have painted murals on cradled birch up to 4 foot by 8 foot. Any freight shipping required would be additional. You would also need to figure out how to hang that beast.

WHAT IS YOUR SHIPPING POLICY? 

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows: 

Cart Total From
To
Standard Shipping*
2-Day Shipping*
Overnight Shipping*
International Shipping Charge*
HI &AK Standard Shipping
HI &AK 2-Day Shipping
HI &AK Overnight Shipping
$0.00
$87.49$5.99
$11.99
$19.99
$32.80
$15.99$19.99$29.99
$87.50$174.99$9.99$11.99$19.99$32.80$15.99$19.99$29.99
$175.00
$262.49
$14.99
$16.99
$23.99
$58.73
$22.49$25.49$35.99
$262.50
$349.99
$18.99
$21.99
$34.99
$69.10
$24.69$28.59$45.49
$350.00
$524.99
$21.99
$37.99
$57.99
$119.94
$28.59$49.39$75.39
$525.00
$699.99
$35.99
$74.99
$99.99
$133.28
$46.79$97.49$129.99
$700.00
$1749.99
$49.99
$83.99
$125.99
$222.16
$64.99$109.19$163.79
$1750.00
$3499.99
$75.99105.99$149.99$322.19$98.79$137.79$194.99
$3500.00
Plus
$99.99
$149.99
$199.99
$444.34
$129.99$194.99$259.99

** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please see our Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

  • Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
  • Crate for MetalPrints over 40x60 $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact me with the details of what will be in the order and the address it will be shipped to.

FOR ORIGINALS & LIMITED EDITIONS Domestic shipping times range from 3-9 business days.  Tracking information will be emailed to you as soon as available. Shipping for original art is included in the U.S. & Canada. International shipping is free for 8x10 paintings on art board but additional for larger art.

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS on prints?

  • We do not accept returns; all sales are FINAL.
  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact me with your order number for further instructions.

CAN I CANCEL MY ORDER?  

PRINTS All sales are final. Please contact me as soon as possible if you need to cancel your order.

ORIGINALS & LIMITED EDITION  These items are shipped from my studio. If you can cancel before the item has shipped then there will be no fee for cancellation. If the item has shipped then the sale is final. 

HOW LONG DOES IT TAKE TO PROCESS A REFUND?  

Processing a refund can take up to 7-10 business days.  

HOW DO I RETURN MY PACKAGE?  

Sales are final for prints & original art but if there is damage to the painting from shipping then document as much as you can then contact me for a refund or replacement, please fill out this form.

WHO TO CONTACT?  

You can reach out at any time by email using this form.  

HOW CAN I KEEP UP WITH YOUR NEW WORK? 

Sign Up for my newsletter. Watch me paint on twitch or you tube. Follow me on Facebook, Instagram, & Tiktok @leahroseart

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SAVE 20% after signing up!

20% off your first order & 10% off all prints during my sale & event weeks!

This offer is valid for NEW CUSTOMERS only!

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